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FAQ
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Where can I buy Menomagic?Menomagic is available via our online shop and the following stockists (please contact us if you would like to be added); National/Online; LiveBetterWith - Making Day to Day Life Better for Women living with Menopause Independent; England; Sole Therapies Reflexology (Cheltenham, Gloucestershire) Infinity Therapies (Gloucester, Gloucestershire) Damastia Massage (Cheltenham, Gloucesterhire) Infinite Balance (Cheltenham, Gloucestershire) The Beauty Spot (High Heaton, Newcastle) Waltham Forest Reflexology (Leyton, London) Restore Therapies (Leicester, Leicestershire) The Wellbeing Clinic (Marlborough, Wiltshire) Charlotte Parkhouse (Cowes, Isle of Wight) LMK Complementary Therapies (Rochester, Kent) Fancy Fingers (Stansted Mountfitchet, Essex) Flame Tree Reflexology (Northampton, Northamptonshire) Balance Holistic (Harrogate, Yorkshire) The Healing Room (Oldham, Lancashire) Head2Toe Reflexology (Irchester, Northamptonshire) Oxford Holistic Wellbeing (Oxford, Oxfordshire) Sophie Speed Reflexology (Dereham, Norfolk) Spear Reflexology (Windsor, Berkshire) The Wellbeing Studio (Hucknall, Nottinghamshire) Amyris Complementary Therapies (Middlesbrough) The Malvern Healing Tree (Malvern, Worcestershire) Wales; TRAED Reflexology (Aberystwyth, Ceredigion) Aruba Beauty Salon (Neath, Port Talbot) Scotland; (seeking stockists) Northern Ireland; The Blue Room (Dungannon, Co Tyrone) Ireland; Embodyment Beauty Salon (Carrick on Shannon, Leitrim)
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Is Menomagic vegan friendly?Yes, Menomagic has been created using a vegan friendly base cream.
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How do I use Menomagic?Menomagic really is an 'All in One' cream that can be used in a number of ways. To cool the skin, apply a small amount of Menomagic to your inner wrists (or other pulse points such as behind ears or side of neck). The essential oils will then work their magic to cool and calm you. To maintain a good night's sleep, try applying Menomagic to the soles of your feet. If you have found that your skin is dryer and itchier after the menopause, simply apply to the affected area/s as required. Please note that Menomagic is for external use only.
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What about delivery?To keep your costs down, Menomagic is sent by Royal Mail 48. Items are sent by us on Mondays, Wednesdays and Fridays. You will receive an email confirming the item is on the way.
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Do you offer discounts?Yes, we do! There is a 5% discount for bulk orders of 3 pots of Menomagic and a 10% discount for bulk order of 5 pots of Menomagic. From time to time, other offers are made available, such as free delivery. To make the most of special offers, make sure you sign up to our newsletter to be the first to hear about them.
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Is Menomagic paraben free?Absolutely, yes!
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Is Menomagic organic?Yes, Menomagic has been created using an organic base cream.
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Which essential oils does Menomagic use?Menomagic uses a blend of four essential oils; Lavender to relax and maintain sleep, Clary Sage to promote balance, Peppermint to cool the surface of the skin, Rose Geranium to uplift.
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What about ingredients and allergies?Customers should ensure for themselves that they have no concerns about potential allergic reactions (for instance to nut oils) by referring to the ingredients below; Aqua, Cetearyl alcohol & Polysorbate 60 (Emulsifying wax NF), Vegetable glycerin, Olea Europaea oil (Olive oil), Persea Gratissima oil (Avocado oil), Cocos Nucifera oil (Coconut oil), Butyrospermum parkii (Shea butter), Macadamia Ternifolia (Macadamia oil), Phenoxyethanol and Ethylhexylglycerin (preservatives), Stearic acid, Xanthan gum, Prunus Domestica Seed oil (PlumKernel oil), Prunus Amygdalus Dulcis oil (Almond oil), Ribes Nigrum Seed oil (Blackcurrant oil), Pelargonium Graveolens oil (Rose Geranium oil), Salvia Sclarea oil (Clary Sage oil), Lavandula Angustifolia oil (Lavender oil), Mentha Piperita oil (Peppermint oil), Limonene*, Linalool*, Geraniol*, Citronellol*. *Naturally occurring in essential oils.
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Can I be a Menomagic stockist?Sure! We are proud to be partnered with livebetterwith as our exclusive online stockist but if you sell direct to your clients (perhaps you are a Reflexologist, Massage therapist, Aromatherapist or a small pharmacy chain) then we'd love to hear from you. There are low Minimimum Order Quantities and a great pricing structure. Because we are such a new company there's a great chance you'll be the first in your area too! Message us at info@menomagic.co.uk for more details.
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What is the shelf life of Menomagic?Once opened, the shelf life of your Menomagic cream is 12 months.
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How do I return an item?Please note that for hygiene and health and safety reasons we can only offer refunds where the product is unused and returned in its original condition and original packaging. The cost of the return postage will need to be paid by you and we recommend you obtain proof of postage. We hope you won't need to return an item but if you would like to, please contact us at info@menomagic.co.uk.
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Are there any other products in the Menomagic range?Not at the moment, but watch this space!
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Do you offer free delivery?From time to time, yes we do! To make the most of our special offers, make sure you sign up to our newsletter to be the first to hear about them.
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Do you offer free delivery?Yes, Free Delivery is available for all orders over £35 (UK & Ireland orders only)
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What products are in the Menomagicâ„¢ range?Our bestselling item is our 'All in One' Cooling Cream (this is available as 50ml or 15ml). We also sell; - A 'Sound Asleep' Pillow Spray with Lavender and Geranium - A Nourishing Body Butter, lightly fragranced with Rose and enriched with vitamins A, E and F - A Rejuvenating Marula Oil Facial Serum with Marula, Apricot, Rose Damask and Frankincense oils. Gently and naturally scented with Rose Geranium
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How do I use your products?Please see the respective product pages for Directions for Use
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What countries do you sell to?We sell to all countries in the EU as we are registered on the EU Cosmetics portal (CPNP). We are unable to sell outside of the EU at this time although we hope to in the future. Customers from further afield may wish to have orders sent a UK based friend who can send the order on for them.
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Is the Menomagicâ„¢ range paraben-free, Cruelty free and Vegan Friendly?"Absolutely, yes!
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What about ingredients and allergies?Customers should ensure for themselves that they have no concerns about potential allergic reactions by referring to the ingredients on the respective product pages.
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What about delivery?For UK orders, Menomagic is sent by Royal Mail 48. You should allow 2-3 working days for your order to arrive. For Irish orders, Menomagic is sent by Royal Mail International Standard. You should allow 3-4 working days for your order to arrive. For EU orders, Menomagic is sent by Royal Mail International Standard. You should allow 4-5 working days for your order to arrive. We try to send orders out every weekday but there may be times when this is delayed by a day or two. We do not sell outside of the EU - apologies!
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Can I be a Menomagic stockist?Sure! If you sell direct to your clients (perhaps you are a Reflexologist, Massage therapist, Aromatherapist or a small pharmacy chain) then we'd love to hear from you. There are low Minimum Order Quantities and a great pricing structure. You may be the first in your area too! Message us at info@menomagic.co.uk for more details.
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How do your products work?All of our products harness the natural benefits of essential oils. We do not claim to be able to stop your menopausal symptoms - but we do hope we can help you manage them. Many of our customer testimonials support this fact and we believe our high repeat customer rate supports this. The essential oils we use have been used for many years - often centuries. If you want to read more about the oils we use in our range, and their purpose, please have a look at our Blog post here
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How do I return an item?Please note that for hygiene and health and safety reasons we can only offer refunds where the product is unused and returned in its original condition and original packaging. The cost of the return postage will need to be paid by you and we recommend you obtain proof of postage. We hope you won't need to return an item but if you would like to, please contact us at info@menomagic.co.uk.
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